The following definitions are used in this document:
Agreement: The agreement between Recapture Life And the Client set out in the signed agreement, the scale of the charges and these terms and conditions as varied from time to time in accordance with those terms and conditions.
Assignment means the engagement, employment or use of the Worker or any third party on a temporary or permanent basis, whether under a contract of service or for services; under an agency, licence, franchise or partnership agreement, or any other engagement, directly through a limited company of which the worker is an officer or employee.
Client means the person; firm or corporate body together with any subsidiary or associated Company as defined by the Companies Act 1985 to which the Applicant is introduced.
Agency means Recapture Life CIC
Recapture Life
Worker means the Day Club facilitator providing a service for Recapture Life
2. Member requirements and criteria for attendance to Activity Club
2.1 All club members must be able to take part in activities provided by the facilitator.
2.2 All members must have the ability to totally self-care with their toileting needs; Facilitators may guide towards the toilet but cannot assist.
2.3 If the client becomes unsettled, agitated or wishes to leave, one attempt at guiding back to the activity will be made. If the client becomes agitated a second time. The carer will be called to collect the member. This will enable the Facilitator to ensure the safety of all clients and the ability to safely provide activity and occupation for all members. The Facilitator has the discretion to call a carer at any point if the member is unable to meet the criteria set out above.
2.4 Any illness or emotional issues must be discussed with the Facilitator prior to the start of the club day. The Facilitator will decide if it is appropriate for the beneficiary to stay for the day at the club.
2.5 Please inform us on 07821 666480 4 if you will not be attending.
3. Disclosure and Barring Service
3.1 All Workers employed by Recapture Life will hold a clear DBS check.
4. Confidentiality
4.1 All information held by memory Matters SW CIC adheres to Data Protection policies. Available on request
5. Standard of Care and Liability
5.1 No liability by Recapture Life will be accepted for any loss, expenses, damage or delay arising from any failure to provide a session.
5.2 In the event that a client is not satisfied with the standard of the service provided the client shall notify Recapture Life immediately in accordance with Recapture Life Complaints Procedure, which shall be available upon request.
5.3 All staff will risk-assess all activity to ensure the safety of all. Any injury, loss or accident whilst interacting with animals, during an activity session will be at the clients own risk and Recapture Life will not be liable.
5.4 No personal care or manual handling will be undertaken by Activity Workers.
5.5 Any change in circumstances or deterioration of health or condition must be discussed with the Activity Worker to ensure the standard of Activity is appropriate.
7. Insurance
Recapture Life CIC has the following insurance in place:
i) Employers Liability Insurance (at least 5 million in respect of any one claim)
ii)Public Liability Insurance (at least 2 million respect of any one claim)
8. Data Protection
We take protecting your personal information seriously. Recapture Life will use your data in accordance with our privacy statement.
Please email Lesley@RecaptureLife.co.uk for further details.